Delivery Policy

Thank you for choosing Dexgen! We strive to deliver your tech accessories as quickly and efficiently as possible. This policy outlines the delivery timelines and procedures for your orders.

Delivery Zones and Estimated Timeframes:

• Dhaka: We aim to deliver your order within 1-2 business days.
• Outside Dhaka (All Bangladesh): Deliveries to other parts of Bangladesh typically take 3-4 business days.

Please note: These are estimated timeframes and may vary depending on:

• Order processing time
• Availability of products
• Weather conditions
• Political situations

We will notify you of any delays that may occur due to unforeseen circumstances.

Delivery Charges:

Delivery charges will be calculated at checkout and depend on your order value and delivery location.

Order Tracking:

Once your order is shipped, you will receive a notification with a tracking number. You can use this number to track the progress of your delivery on the courier company’s website.

Delivery Process:

• Upon order confirmation, Dexgen will process and prepare your order for dispatch.
• Our trusted courier partners will then pick up your order and deliver it to your specified address.
• Deliveries will require a signature upon receipt.

For any questions or concerns regarding our delivery policy, please don’t hesitate to contact us.

Contact Information:

• Phone: 01914-258686
• Email: info@dexgen.com.bd

We appreciate your understanding and cooperation.